Privacy Policy
1. Introduction
Onramp Pay (‘the Company’) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers, staff, contractors and third parties we engage with. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information through the use of our website and services.\
2. Information about us
- OnRamp Pay Limited
- We are registered in Hong Kong under company number 76533724
- Registered address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong
- Email address: compliance@onramppay.com
- Telephone number: (+62)81 414 257 9980
3. Regulatory compliance?
We are working on full compliance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) and the regulatory regime for retail payment systems as stipulated by the Hong Kong Monetary Authority.
4. What is personal data?
Personal data is defined as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’, including:
- Personal identification details
- Contact information
- Transaction and payment data
- Website usage and preferences
In simpler terms, personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in our Privacy Policy or Notice.
5. Use of Information?
The information the Company collects is used only for the following purposes:
- To process transactions
- To comply with legal obligations
- To improve our services
- For customer support
6. Data Protection
We implement stringent security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
7. Sharing of Information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
8. What are my rights?
The relevant regulations set out your key rights as a ‘data subject’ as follows:
- Right to access your personal data
- Right to correct any inaccuracies
- Right to request data deletion
- Right to withdraw consent for data use
If you have any questions about any of your rights, please contact our Data Protection Officer at compliance@onramppay.com.
9. Changes to this Privacy Policy
We may change this Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. This Policy will also be reviewed annually.
Any changes will be made available on our website onramppay.com.